The IT department
The IT team of the Port of Ashdod devotes resources in order to offer the customers the most advanced work interfaces..
Efficient matching between development targets of the computerization unit and the strategic goals of the Port Company in an era of competition requires innovative and creative thought that is expressed by aggressive computerization approach focused on the customer. The computerization unit of the Port of Ashdod Company is a strategic tool for the achievement of the business goals and targets of the port company. The unit utilizes innovative and effective technological and computerization elements, which provide a relative advantage over the competitors.
Coping and success with excellence in a competitive market, in Israel and the Middle East, requires appropriate and state of the art computer infrastructures, which provide a first class competitive edge. Therefore, there is great importance to a flexible computerization infrastructure, which enables quick response to the varying needs of the customers, the management, and the regulatory organs, and which provides the ability to create the differentiation compared to the competitors.
In order to produce the most out of the computerization infrastructure and its surroundings, the computerization unit takes the approach of data sharing, integration and realization of the policy and standards related to information.
The goals of the ITdepartment
When setting the goals of the computerization unit, a number of factors are taken into account:
- The need to support the improvement of business processes, produce the utmost utility from technological innovations and the data accumulated in databases.
- Development of applications directed at the customer and focused on service to customers.
- Expansion and updating the training and skill of the department’s employees.
- Applying cost – benefit considerations in investments and current expenses.
Receiving feedback from the Port of Ashdod’s customers is done on a permanent basis, and the improvement is an integral part of the current work processes. When determining the computerization strategy, the balance is kept between the need to leverage the business activity of the port company thru the technology, and between efficient planning and control of investments in computerization and information systems.
The department’s disposition
The computerization unit includes thirty employees engaged in a variety of jobs and professions in the area of computer and communication infrastructures and in the field of project development and information systems. The department belongs to the Headquarters and Computerization division and operates under the assistant manager of headquarters and computerization.
The computerization unit supports a wide array that includes currently 50 servers, in excess of 600 workstations, scores of communication equipment and components and additional peripheral equipment. The workers of the unit make a weariless effort in order to maintain high availability of the computer array and assist the proper operational activity of all the units in the port company.
The head of the department: Itzik Shabtai